Soft Skills Development: Improving Organizational Effectiveness

November 26, 2015

This report, authored by John-Paul Hatala, Flowork Inc., highlights the importance of soft skills development in a globally competitive marketplace and provides a framework for moving forward in improving employee soft skills so that connectivity improves. The report will help to:

• Understand soft skills
• Examine how soft skills improve organizational effectiveness
• Identify soft skills requirements for organizations
• Close soft skills gaps
• Implement a soft skills development strategy
• Identify soft skills best practices

The report also includes information on soft skills best practices in Hamilton, provincially, resources from Literacy Networks and the top 10 local best practices for improving the soft skills of job seekers.