March 10, 2016
To better understand the reluctance of youth when it comes to accessing local employment services Workforce Planning Hamilton worked in partnership with the Neighbourhood Action Strategy and youth from identified neighbourhoods in Hamilton.
Focus groups were held with youth and some became “secret shoppers” and visited the Employment Ontario Employment services.
On the whole employment services were ranked as average or very good. There are still areas that can be improved, in particular the services’ use of social media.
We are collecting data to better understand who is looking for work and what kind of opportunities jobseekers are searching for. This data is completely anonymous and non-personally identifiable.